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An up-close and personal look at a team of 911 dispatchers at a call center just outside of Cleveland where they take on a never-ending bombardment of panic-stricken callers and save lives.
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S2, EP22 "First Fourth"
It's rookie Savannah's first time dispatching July Fourth; while she leans on her team's years of experience, there's no telling what's to come; when a drunk driver takes off on Savannah's officers, she must come to grips with a tragic outcome.
S2, EP21 "Fireworks"
With July Fourth just around the corner, the dispatchers brace for nonstop complaints and hope for the best; when a block party breaks out in a fight, the dispatchers scramble to get the officers the details they need before it turns deadly.
S2, EP20 "Supervisor Matt"
On Matt's first day as supervisor, he must navigate his new duties while leading the team that trained him just one year ago; anxieties spike when a caller learns of a possible hostage situation; reports of a house fire call for rapid action.
S2, EP19 "Me and the Trainee"
The pressure is on Jessica and new trainee Patrick when a panicked woman calls 911 for her unresponsive boyfriend; while Jessica gets CPR started, Patrick is on his own to dispatch the rescue squad before it's too late.
